Patient Care & Front Desk Coordinator - Part-Time
Elite Sports Performance & Physical Therapy in Foxboro is seeking a motivated, detailed-oriented, and well-organized professional to join the administration team of our established and growing outpatient Physical Therapy and Sports Performance training company. We are looking for an enthusiastic individual to provide administrative support to our Physical Therapy and Sports Performance teams. The ideal candidate is customer service-oriented and committed to helping us provide the highest quality patient care, sports performance training, and personal training services. This position will be based primarily in our Foxboro location, but we are continuing to grow and offer strong potential for career growth for motivated, talented, and hard-working staff. In addition, the ability to work in our Stoughton office occasionally is a plus. This position is part-time but could have the potential to transition to full-time in the future.
Responsibilities for this position include, but are not limited to:
- Providing phone and in-person reception duties for both Physical Therapy & Sports Performance departments
- Ensuring all physical therapy patients, training clients, and guests are greeted cordially and timely
- Scheduling appointments and managing schedules of our Physical Therapists and Sports Performance Coaches
- Verifying insurance benefits and patient demographic information
- Obtaining insurance referral and authorizations from third-party payers
- Collecting, processing and applying payments to patient and training client accounts
- Entering patient and insurance company data into EMR system and running reports as assigned
- Maintaining patient confidentiality and HIPAA compliance at all times
- Maintaining clean, presentable, and welcoming office and reception areas
- Other administrative duties as assigned
- Ability to work flexible hours, at least two evening shifts per week (until 8:00 PM)
- Ability to occasionally work in Stoughton location is a plus!
Qualifications:
- Previous experience in a medical/healthcare or fitness environment is a plus
- Strong written and verbal communication skills
- Demonstrated ability to work independently, with limited supervision and troubleshoot issues, as needed
- Ability to multi-task effectively in a fast-paced environment
- Strong computer skills and experience with Microsoft Office and G-Suite
- Experience working with EMR and Fitness Client management systems is a plus (especially MW Therapy or ClubReady)
- Cooperative and team-oriented
- Reliable and dependable
- Highly organized with excellent attention to detail
- Positive attitude and interest in the healthcare and fitness/performance field
Founded in 2001, Elite Sports Performance & Physical Therapy has been providing top-level sports performance training, fitness programming, and orthopedic/sports physical therapy in our region for over 20 years. We offer competitive compensation packages, including health, dental and vision benefits and a retirement savings program with employer match for full-time staff. Visit us at www.EliteFitCenter.com to learn more about Elite and the services we have to offer!
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